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We offer chat support as another channel for customers to get help and ask product and feature questions associated with your services. Chat connects your brand with its customers through personalized, efficient, and effective communicaiton.
Our chat support presents a real-time, dynamic solution for end users, enhancing their experience and engagement. This instant accessibility to expert guidance fosters a sense of reliability and trust in your brand, reinforcing customer loyalty and satisfaction.
For a deeper dive into setting up live chat support, explore our blog post: Essentials in Setting Up Live Chat Support.
Our chat service is currently available to our UC service provider clients who have a Smart-Lynk subscription. With our chat service, end users can quickly resolve issues, get answers to questions, and enhance their overall experience, all while maximizing the benefits of the provider's Smart-Lynk subscription.
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"Veronique saved me from insanity. I was really frustrated and couldn't figure things out. Veronique stuck by me and helped me with patience and kindness."
- Verizon BDV Customer
"Very friendly, great to chat with, positive vibes. This is a perfect customer service experience! 20/10! Hope to get more service from Julissa in the future!"
- Verizon Flex Customer
"Lisa was amazing, kind, patient, and extremely helpful with all of my questions!"
- Verizon BDV Customer
"Great support. Efficient, friendly, and solved the problem."
- Consolidated Communications Customer
"The most helpful, personable, intelligent, and patient support person I have ever had the chance to work with. Promote this woman!"
- Verizon BDV Customer
"Veronique has so much patience and perseverance - she is terrific! She was able to advise me on what to do when I couldn't figure it out. Helpful step by step instructions and alternative suggestions - she's a pro!"
- Verizon BDV Customer
"Lisa is amazing and deserves the biggest raise!"
- Verizon BDV Customer
"Jules is amazing. So patient and kind!"
- Verizon BDV Customer
"Veronique showed amazing customer service skills, stayed on task while still being human, and solved the issue after just a few minutes."
- Verizon BDV Customer
"Veronique was fantastic! Knowledgeable, patient, and easy to chat with. She sets a high standard."
- Verizon BDV Customer
"Jules fixed my issue and helped me work through it quickly."
- Verizon BDV Customer
"Fabulous customer service! Veronique was very patient and explained everything step-by-step so I could easily resolve our issue."
- Verizon BDV Customer
Are you struggling to support customers due to long response times and impersonal customer service? Our live chat support ensures quick, personalized assistance from real people, when it's needed most.
CONNECT WITH US
TRANSFORM YOUR TRAINING WITH LIVE CHAT SUPPORT.
